What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies can be "persistent" (remaining on your device until deleted) or "session" cookies (deleted when you close your browser).
How We Use Cookies
We use cookies for several purposes, including:
- Remembering your preferences and settings
- Understanding how you use our website
- Improving your browsing experience
- Analysing site traffic and performance
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website cannot function without them.
- cookieConsent - Stores your cookie consent preferences. Duration: 1 year.
- session - Maintains your session state across page requests. Duration: Session.
Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often. All information collected is aggregated and anonymous. These cookies help us improve how our website works.
- _ga - Google Analytics cookie used to distinguish users. Duration: 2 years.
- _gid - Google Analytics cookie used to distinguish users. Duration: 24 hours.
- _gat - Google Analytics cookie used to throttle request rate. Duration: 1 minute.
Functionality Cookies
These cookies allow the website to remember choices you make and provide enhanced, personalised features. They may be set by us or by third-party providers whose services we have added to our pages.
- preferences - Stores your display preferences. Duration: 1 year.
- recentServices - Remembers services you have viewed. Duration: 30 days.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and encourage you to check the third-party websites for more information about their cookies and how to manage them.
Third-party services we use that may place cookies include:
- Google Analytics (website analytics)
- Google Fonts (web typography)
Managing Cookies
When you first visit our website, you will be shown a cookie banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clearing your browser cookies and revisiting our site.
Browser Controls
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in common browsers:
- Google Chrome: Settings > Privacy and security > Cookies
- Mozilla Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Microsoft Edge: Settings > Privacy, search, and services > Cookies
Opting Out of Analytics
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
Consequences of Disabling Cookies
If you choose to disable cookies, some features of our website may not function as intended. Essential cookies cannot be disabled as they are required for the website to operate.
Local Storage
In addition to cookies, we use local storage (a similar technology) to store your cookie consent preferences. Local storage data is stored on your device and is not transmitted to our servers with each request like cookies.
Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about our use of cookies, please contact us at:
Email: [email protected]
Address: 47 Parramatta Road, Annandale NSW 2038, Australia